Frequently Asked Questions
Have questions? We're here to help.
How long does shipping take?
Orders are processed within 1–2 business days and typically arrive within 3–5 business days after dispatch. We ship across the contiguous U.S..
How much does shipping cost?
Shipping is free on all products. No minimum order required.
What is your return policy?
We accept returns and exchanges of unworn, unwashed items in original condition with tags attached within 30 days of delivery. You're responsible for the return label / return shipping — there is no percentage restocking fee. Contact support with your order number to start a return.
How do I track my order?
Once your order ships, you will receive an email confirmation with tracking information you can use to follow your delivery.
What makes your non-binding socks different?
Our socks are designed with non-binding tops and seamless toes to prevent irritation, keeping sensitive feet comfortable all day.
How should I care for my Novastile Denim?
To maximize the lifespan of your denim, we recommend washing them inside out in cold water on a gentle cycle, and hanging or laying flat to dry.
Still have questions?
Contact our support team